Four Essential Lessons Every New Entrepreneur Should Know – Part II

coaching services
maelle fonteneu is a certified coach

“Marketing isn’t self-promotion — it’s connection. People aren’t hiring a service; they’re choosing you.”

Starting a coaching business and building a sustainable coaching practice

Maëlle Fonteneau

Career & Leadership Coach

Maëlle is a certified coach. She spent the last 20 years working in impact driven organizations – focusing the last 10 years in the People space (HR), building talent strategies, leading executive search, facilitating learning and development programs, and coaching individuals and groups.

Starting a coaching business comes with excitement, uncertainty, and a steep learning curve. In this interview, a coach reflects on the best decisions she made early on, how she manages burnout, and what she wishes she’d known when building her practice.

Best decision: What was your best investment in year one?

A

Enrolling in my professional coaching certification program was my best investment. It provided structure, accountability, and a community of peers who challenged and supported me as I became certified and later while I built my practice. All of this was happening during the pandemic, which made my coaching community even more meaningful. I first earned my ACC (Associate Certified Coach) credential and later my PCC (Professional Certified Coach) through the International Coaching Federation, each representing deeper mastery and commitment to the craft.

My coach training also gave me an incredible network of fellow coaches who continue to be a source of learning, encouragement, and collaboration. The experience not only strengthened my skills but also affirmed that this was the work I was committed to—helping people align their careers and lives with what truly matters to them.


Burnout: “How do you manage burnout?”

A

I’ve learned that burnout isn’t something you eliminate, it’s something you learn to listen to. I try to treat rest, reflection, and boundaries as essential parts of my work.

As a coach, I hold space for others every day, so I have to do the same for myself: slowing down, spending time outside, and being present with my family and community. My own journey toward creating a more aligned life continues to remind me that sustainability, both personally and professionally, comes from choice and intention.

Editor’s note: Check out more ways to better manage your time in our guide on how to prioritize so you can focus.


Wish you’d known: What do you know now that you wish you knew then?

A

I wish I’d known how important it is to share your voice, stories, and perspective with your broader network. In the beginning, I poured most of my energy into refining my craft and serving clients well, and I avoided marketing at all costs. I didn’t understand that marketing, at its core, is about connection.

In coaching, people aren’t hiring a generic service. They’re choosing you: your energy, your approach, and the sense of trust they feel in your presence. I’ve always been more comfortable behind the scenes, so I hesitated to put myself out there and limited who could find me. Over time, I’ve started to embrace that visibility is about serving more clients, not self-promotion. Sharing my story and perspective helps the right people recognize themselves in it and know that I might be the kind of coach who can support them.

If I could go back, I’d start building that habit earlier. Finding and using my voice as a business owner is uncomfortable, but it’s also a very meaningful way to connect with prospective clients and my broader network!


Advice: What would you tell someone in month 3 who’s struggling?

A

If you’re three months in and wondering whether this is really going to work, you’re not alone. The early months of entrepreneurship can feel lonely and uncertain, but they’re also where you start building your foundation. One of the most important lessons I’ve learned is that you don’t have to do it all by yourself.

Find or build a community of other entrepreneurs—people who understand what it feels like to be in this stage, who can share ideas, reality-check your fears, and celebrate the small wins. Having that circle around you changes everything; it reminds you that you’re part of something bigger and that every challenge is part of the learning curve.

And when you can, invest in support where it truly saves you time or mental energy—whether that’s a business coach, an accountant, or systems that help you stay organized. Trying to figure out every detail solo can drain the very energy you need to serve your clients and grow your business.

You don’t need to have everything perfectly mapped out. Keep showing up, stay connected, and let support be part of your strategy. That combination—community, focus, and self-trust—is what will carry you forward.


Key Takeaways

The right investment builds skill and community

The best early investment builds both skill and community

Visibility matters

Marketing is connection, not self-promotion

Burnout is a signal, not a failure

Burnout isn’t eliminated—it’s managed by listening and making intentional choices

You don’t have to build alone to build well

Solo doesn’t mean unsupported—community and systems are growth tools

Learn more from Maëlle? Connect: